WREN TERMS AND CONDITIONS
BY USING OUR SITE, YOU ACCEPT THESE TERMS
If you do not agree to these terms, you must not use our site.
We recommend that you print a copy of these terms for future reference.
THERE ARE OTHER TERMS THAT MAY APPLY TO YOU
Definitions In these terms and conditions the following words have the following meanings:
‘We’, ‘us’, ‘our’, ‘WREN’; Fiona Duncan-Steer trading as non-profit organisation WREN from premises at The Office, Gothic House, Barker Gate, The Lace Market, Nottingham, NG1 1JU
‘You’, ‘your’;- WREN members & contacts.
Events: Network events, seminars and social gatherings hosted by WREN.
‘Website’; The website operated by us known as www.wrennetwork.co.uk
‘Business Membership’ and ‘Business Member’ ;membership services, offered in several forms and packages, made available to businesses and individuals, in their business capacity, who wish to join as members in order to advertise and promote their services via the network known as WREN and the other various platforms that WREN makes available to members from time to time.
‘WREN offers’; Any company/business/establishment with which we agree a discount or special offer for you as part of the service.
‘Poaching’; The action of one whose intentions is to take valuable content, information or contacts/data from another for self gain often without knowledge of that person or business.
‘ Spamming’; The action of contacting a person or number of people at once with a generic message or advertisement, without the permission or prior knowledge of that /those said people or the permission of the owners of that said list of contacts or data.
‘service’; the Network events and additional promotional activities that you agree to subscribe to and pay for from time to time in accordance with these terms and conditions.
1.1 These terms and conditions are the only conditions under which we are willing to provide the service to you. These conditions can only be modified as set out in these conditions or by variation in writing signed by WREN.
1.2 We reserve the right to amend or vary these terms and conditions at any time. We will give notice of any such variation or update.
1.3 We may update and change our site from time to time to reflect changes to our service, our users’ needs and our business priorities.
1.4. Nothing in these terms and conditions shall detract from your rights as a consumer.
1.5. These terms and conditions (including any documents referred to within them) contain all the terms on which we provide the service to you. They supersede any prior promises, representations (except fraudulent representations), undertakings or warranties (express or implied) made.
1.6 These terms and conditions do not create any right enforceable by a person not a party to them.
2.1 Membership is by application only, is based on a twelve month minimum contract and is renewable annually.
2.2 We are unable to accept your application without the complete and accurate information required by us and provided by you, in accordance with the on the online membership form on our website.
2.3 Membership of the service is only available to a person over the age of 18 (eighteen) who is a permanent resident of the United Kingdom. By entering the site and applying for membership for the service you are confirm that you are over the age of 18 (eighteen) and you are a permanent resident of the United Kingdom.
2.4 The WREN website is for the personal use of those who are at the legal age to purchase and consume alcoholic beverages on site within licensed premises. 2.5 WREN offers various levels of membership for the service packaged and priced accordingly, it is the applicants choice as to which level of membership is selected, according to their business requirements and membership packages can be discussed with us to ensure the correct package is selected by you.
2.6 WREN reserves the right to amend what is included in the membership packages at anytime they feel necessary and members will be notified of any changes, if significant.
2.7 Details of the WREN membership packages will be listed in full on the WREN website when launched and can also be directly emailed over to the applicant upon request, as well as discussed over the phone or by email.
2.8 WREN do not offer refunds of membership fees and only in extremely rare circumstances would this be actioned at the discretion of WREN.
2.9 Business membership is renewable after 1 (one) year and you will be notified in advance as to when your membership will renew.
2.10 If you choose to renew membership confirmation will be sent to you upon renewal of your membership with relevant instructions.
2.11 Membership will automatically renew if set up on our online payment system Go Cardless, however you will be notified in advance via email of your renewal notice due, giving you suitable time to cancel if you so wish. Should you not respond to your renewal notice, your membership will roll over and automatically renew and your direct debit payments will continue. No refund will be offered by us to you should this happen.
2.12 If you have a direct debit set up with us for your membership, you are required to notify us of any changes to your bank and if your direct debit is cancelled accidentally, you will be notified by us requesting it be reinstated.
2.13 Membership is based on a minimum twelve month contract whether paid for annually in full in advance or by monthly direct debit and as such if membership is cancelled part way through the year, the remaining balance of the fee must be paid and will be invoiced to you by us at the point of cancellation requesting a final settlement of the balance of the fee which is due from you on receipt of our invoice..
2.14 We do not have any control over goods/products or services provided by the participating establishments /venues that we promote and/or host our events in. If you have any complaints or queries these should be raised with the participating establishment directly and promptly, however WREN values any feedback, so that we can monitor our participating establishments in order to provide the best service possible to our members.
3.1 WREN events run every few weeks with dates listed on the WREN website, WREN reserve the right to amend these dates and venues at any time when deemed necessary.
3.2 WREN is not responsible for any necessary changes to event dates and/or venues for their events due to unforeseeable circumstances or eventualities out of their control or due to the venue itself making changes, however we will endeavour to give as much notice as possible to guests and members to notify them of any such changes.
3.3 WREN reserve the right to eject anyone; both members or non-members from any of their events due to unacceptable behaviour or to refuse entry to anyone deemed as being dressed inappropriately.
3.4 WREN will endeavour to facilitate guests’ introductions where requested at events, however we cannot be responsible if these introductions do not happen for whatever reason.
3.5 WREN endeavour to ensure the very best quality hospitality at each and every one of their events, however WREN is not responsible if food or drink served by a venue host is not to the quality standard reasonably expected by a guest or member. If a guest becomes unwell or suffers an allergic reaction as a result of eating or drinking at an WREN event and WREN is notified, WREN will use reasonable endeavours to ensure the venue host is made aware of the occurrence.
3.6 WREN often allows third party businesses to exhibit at their events and as such cannot be held liable or responsible for these third parties in any way and /or any injuries caused by third party exhibition stands and their equipment.
3.7 A professional photographer often attends WREN events and takes both natural and posed photos during the evening for the intention of WREN’s use of such photographs within WREN’s marketing and PR and as such WREN reserves the right to use, and you hereby consent to the use of, such photographs through all available communication channels including websites, e-mail marketing, social media and submissions to various media publications both digital and hard copy. The photographs are copyright of the photographer and copies can be purchased upon request.
3.8 A professional live-streamer is often present at the WREN events live streaming across the world via social media platforms such as Facebook Video both natural room shots and live direct interviews with those who volunteer and as such the content of these streams will be uploaded onto various social media platforms, websites and e-mailers for marketing purposes and you hereby consent to such use,.
3.9 A professional videographer is often present at the WREN events filming in the background as well as direct interview where volunteered and as such the footage is used solely for marketing purposes on various platforms such as websites, e-mailers and via social media and you hereby consent to such use,. The content of the film is copyright of the videographer themselves.
3.10 WREN endeavour to update our events calendar and various sections of the website regularly with details of upcoming events.
3.11 WREN events are often advertised and promoted via their automated e-mailer system and therefore bookings can also be made automatically via this platform. WREN is not responsible if for any system failures and/or lack of communication, resulting in your booking not being recognised, however entry to the events is automatic for members in this case ,should your name not be on the list for any reason due to such error, and entry is at the discretion of WREN.
3.12 Some WREN events are ticketed and priced separately to those included in the WREN membership packages and therefore you will be notified in advance of any additional charges to stand-alone events and payment options provided accordingly.
3.13 WREN can advise on directions of venues and parking facilities, however WREN is not liable for loss of directions resulting in member’s late arrival or parking fines or parking tickets.
3.14 It is your responsibility to read our newsletters when circulated to you and we are not liable for e-mails that you do not receive due to them filtering into your junk or spam mail or being prevented entry to your inbox via your firewall.
3.15 It is your responsibility to RSVP and book onto the events you wish to attend and abide by the relevant rules and requests specified, we are not liable for changes in our venue hosts company policies.
4.1 WREN rarely run promotional offers on membership packages, however on the rare occasion discounts are offered, these are solely to the discretion of WREN.
4.2 WREN will offer registered charities special discounts and added value to their discretion.
5 Code of Conduct-
5.1 You must not commit any act of unruly behaviour at any event or participating establishment we promote. Unruly behaviour is any unreasonable conflict or actions both verbal and physical that result in an unnecessary situation between you, the participating establishment or anyone present and that we deem to be unruly in our reasonable opinion.
5.2 Upon application for WREN membership or by booking onto our events, you are agreeing to abide by the terms and conditions of the network and in the case of membership, will be asked as such to sign a contract which will enter you into a twelve month agreement with WREN, once the contract is signed and payment is received your membership will commence for twelve months from that date and not before, membership cannot be confirmed without a signed contract being returned.
5.3 By becoming a member of WREN you are exposed to valuable and useful information that will potentially enhance your business including and most importantly lists of names and company names of other members and guests who attend the WREN events. The intention of these lists is to allow you as a member to be made aware of who ‘will’ be and who ‘has’ attended our events to facilitate and smooth process for you to network at the events and to make introductions. Misuse of these lists will result in immediate action by WREN and may result in discontinuation of your membership at WREN’s discretion.
5.4 Mis-use of WREN lists and platforms includes ‘spamming’ from lists to cold contact members or non-members to sell a product, service or event with the intention of data capture or with the intention of promoting a service deemed by WREN to conflict with WREN’s business interests..
5.5 WREN place the utmost importance on bringing company representatives together at their events to network and build relationships over time and do not condone the action of cold spamming or mis-use of the WREN platforms with the intention of data capturing and ‘poaching’ contacts from WREN business network. If such behaviour is discovered WREN reserves the right to discontinue membership at their discretion.
5.6 WREN offer various platforms to members to encourage networking both face to face and online each of which requires members to adhere to the structured policies of each platform. Mis-use of these platforms to include spamming and data capture will result in discontinuation of your membership.
5.7 WREN expects you to promote, via RSViP platforms and when attending events, only the business services and /or product discussed and represented upon your application. Should the members business product or service change or diversify to a significant difference during their year of membership, WREN must be notified immediately, as all applications are verified based on the business model at the time of application. WREN understands that aspects within business can and do change, therefore will use reasonable endeavours to accommodate these changes where necessary, however WREN reserves the right to discontinue your membership should WREN deem the change to be of a conflict of interest with ,or to the detriment of , WREN itself.
5.8 WREN reserve the right to not accept applications for membership from other business network organisations or clubs of any kind related to property/business networking activity, that may be deemed a conflict of interest in the need to protect the integrity of the WREN brand and data.
5.9 WREN forbids the action of poaching contacts via spamming from WREN lists and platforms platforms, for the sole purpose of encouraging WREN members and contacts to attend other third party events in particular third party property networking related events, business networks or clubs that would be deemed as a conflict of interest to WREN and if such activity is discovered, WREN reserve the right to revoke membership.
6 Payments & Cancellations
Please pay particular attention to the following information for your own understanding and benefit:
6.1 You acknowledge that all membership subscriptions are non-refundable.
6.2 You agree to pay an upfront one-off payment in full for your chosen business membership package. If preferred a monthly direct debit payment plan via our online system, Go Cardless is also available to you upon request.
6.3 Membership is based on a minimum twelve-month agreement and you must sign a contract to confirm this, as provided by WREN.
6.4 If your business membership is cancelled during your year of membership including by WREN for breach of any of these terms and conditions, the remaining balance must be settled, made up to the total at the time of cancellation (if a monthly payment plan is set up).
6.5 If your monthly payment plan is set up on a standing order as opposed to a direct debit via our payment system Go Cardless, the above cancellation process still applies and any payments we receive through you not taking the responsibility to cancel your own standing order directly with your bank will not be refunded on or after your annual contract has expired, should you have not notified us of cancellation at this point.
6.6 Should your membership roll over automatically due to your failure to cancel your membership with us after the 12-month agreement is up, no refund of subsequent monthly payments will be offered.
6.7 membership can be terminated at any time by WREN, if the member is deemed to have become a threat or conflict of interest to the network by association or change of business.
8.1. We do not guarantee that our site will be secure or free from bugs or viruses.
8.2 You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
8.3 You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored, or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately
8.4 You must not attempt to upload files without specific permission from WREN including that which contain viruses, corrupted files, promotion of illegal activities such as abuse, harassment, or acts of cruelty to both humans and animals or files including video and audio dialogue..
9.1 Your WREN membership and your access to the service will automatically expire exactly one (1) year from date of issue in a month/year format and if membership is renewed then new terms will be sent to you.
9.2 WREN can terminate this agreement at any time on giving notice to you if you breach these terms and conditions and your agreement with us.
9.3 We reserve the right to terminate your agreement at any time and for any reason on giving one months notice to you.
9.4 On termination of your agreement for any reason you:
10.1 We will request certain personal information from you in order to process and issue you with membership. You are responsible for the accuracy and truthfulness of this information and by submitting your personal details warrants this to be true and accurate and we will take it as so.
10.1We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
10.2 You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
10.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
10.4 Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
10.5 You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
12.1 Our site is made available free of charge.
12.2 We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
12.4 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources.
12.5 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
12.6 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
12.7 You must not establish a link to our site in any website that is not owned by you.
12.8 Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
12.9 We reserve the right to withdraw linking permission without notice.
12.10 If you wish to link to or make any use of content on our site other than that set out above, please contact email@example.com
13 Liability and disclaimer
13.1 Whether you are a consumer or a business user:
13.1.1 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
13.1.2 Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products or services to you by third party suppliers which will be set out in their terms and conditions of supply.
13.2 If you are a business user:
13.2.1 We exclude all implied conditions, warranties, representations or other terms which may apply to our site or any content on it.
13.2.2 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our site; or
- use of or reliance on any content displayed on our site.
- In particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
13.2.3 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
13.3 If you are a consumer user:
13.3.3 Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
14.1 All contents of the website are directly in connection with the service provided by WREN and all participating establishments advertised on the website have pre negotiated and agreed their collaboration with WREN directly.
15.1 All of the companies, brands, venues discounts and members profiled/ featured on the WREN website are described as accurately as possible, often using materials and content provided by the person/business in question upon request, however WREN does not warrant that descriptions are fully accurate, or error-free and WREN reserve the right to use provided customer material in whatever manner we deem appropriate.
15.2 The content of the WREN website is appropriate only for use within the United Kingdom; however, those who choose to access the website from outside the United Kingdom do so at their own discretion and are responsible for compliance with English law. Official correspondence must be sent via post to: WREN, The Office, Gothic House, Barker Gate, The Lace Market, Nottingham, NG1 1JU